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Frequently asked Questions

How do I place an order?

Simply fill in the relevant enquiry form for the product(s) you require, we will send you a quotation by your chosen contact method. If you decide not to go ahead that will be the end of the matter, we will not contact you further.

I am happy with my quote how do I proceed?

Please make your payment. Your order will be processed and delivered to you within 14 days.*

Can I use my own design?

Yes you can use your own design just send us your artwork or ideas by e-mail or fax , we will send you your finished artwork by email for your approval.

I have my own design/logo how can I send it?

Click here to e-mail a file attachment to our art department  artroom@norfolkhotfoil.co.uk  we accept the following formats: Tiff, Bmp, Eps,Gif, Corel Draw file (any version), if sending a Corel file please convert all fonts (text) to curves.

Can you print in mutiple colours?

Yes we can, just fill in you exact requirements in the product enquiry form.

Can't find the answer to your question?

No problem, Click here to e-mail your question to us and we will try to answer on the same day.

 

*Delivery times not applicable to overseas orders


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